Summit Credit Union Privacy Policy

Summit Credit Union has always recognized our responsibility to protect your privacy. Working with you to safeguard your personal information is very important to us.

Below you'll find information on what we do to protect your nonpublic personal information, when and how we share it, as well as what information we collect and for what purpose. You'll receive our privacy policy every year, and if any of the below practices change, we'll send you a revised version.

Types of information we collect
There are various types of information we collect to perform services, develop products, and comply with federal regulations.

• To fulfill your requests and perform transactions, we collect information from applications and forms you complete, e.g., address, social security number, date of birth, income and debts, etc.
• We retain personal information when using products and services. For example, our system records your deposits, withdrawals, and other account activity.
• When you apply for loans, membership, or other accounts, we may receive information from consumer reporting agencies to complete your request.
• In order to establish, review and update our information, we gather market research information. For example, we may get information on how many individuals live in a household, home ownership, or a home's market value. This data comes from census reports, public records, market research firms, and surveys.
• We collect e-mail addresses in conjunction with electronic services, and from visitors to our web site who choose to provide their address.

How we protect your information
Summit Credit Union has always maintained high standards for safeguarding your privacy, and we make conscientious efforts to ensure your protection.

• Your personal information is accessed only by credit union staff responsible for providing products and services you've requested. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and comprehensive ethics policies.
• We shred all personally identifiable documentation.
• We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your personally identifiable information. We update and test our technology regularly to improve our protection practices and assure integrity.

Sharing your information
Because it's our goal to deliver a wide range of competitive financial products, we establish relationships with various third-party vendors and other affiliates to help deliver high-quality, efficient services.

In the examples below, we refer to affiliated and nonaffiliated third parties. Affiliated third parties refers to an entity in which SCU has partial ownership. At this time, we do not have any affiliated third parties. Nonaffiliated third party refers to all of our other relationships.

• We may share personal information with our credit union affiliates as allowed by federal law, if that information is required to provide a product or service you request.
• We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
• We do not share information with non-affiliated third parties concerning your account with us, except: a). to verify the condition and existence of your account for a third party (such as a credit bureau) b). to complete a transaction or perform a service you've requested; c). to comply with any court order or applicable laws or regulations; or d). when you give us your written permission (e.g., verification of deposits.)

  Examples of this include: check processing and printing, credit and debit cards, and mortgage and real estate services. We also use third-party vendors to process and mail statements, and handle outgoing mail.

  Before establishing these relationships, we ensure that the third-party's privacy protection practices are as stringent as ours. We also require that they use your personal information only to complete the service requested.

• SCU does not and will not sell or provide your personal information to any third party for independent use. Occasionally, we may enter into joint marketing agreements with non-affiliated third parties or other financial institutions to provide you with beneficial products and/or services.

  In these instances, your personal information is only used for a specific purpose related to SCU, and never for independent use. And before we enter into any such partnership, we ensure that the non-affiliated party adheres to the same high standards for protecting your privacy as we do.

Disclosure of information about former members
If you end your relationship with SCU, we will not share any information except as permitted or required by law.

Opt-out request
You may request that we not share personal information with certain non-affiliated third parties. However, your request does not apply to anything that is sent directly from SCU, disclosures that are legally required or that are required to perform a service you've requested, or to relationships with affiliated third parties.

Please note that while at this time, we have not established any relationship that this opt-out will apply toward, there may be an opportunity in the future that we feel is beneficial for you. An example would be special benefits for SCU members with travel clubs or retail stores.

Joint/Multiple Accounts

• If you have a joint account, your opt out applies to every person on the account.
• If you have multiple accounts with us, you must opt out separately for each account.

If you still choose to exercise an opt-out request, call 800-236-5560, or click here if you have received this electronically.

Once we receive your request, we have a reasonable amount of time to stop the disclosures. You can contact us any time to revoke your opt-out election.

If you would like clarification of these conditions, please call or visit our Web site at www.summitcreditunion.com for a list of Frequently Asked Questions.

Here's what you can do to protect your privacy
While we have a large role in safeguarding your personal information, our efforts are futile if you don't take adequate measures to protect your privacy.

• Do not share account numbers, credit and debit card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card in the event that it is lost or stolen.
• Unless you initiate a service request, do not give account numbers, social security numbers, etc. to other persons over the phone or online. Always remember that credit union personnel will only ask for your information for identification purposes if you call us. We will never call you and ask for information we have already.
• It is very important that we have ways to reach you if we detect fraudulent activity. Please ensure that we have your current address, telephone number and e-mail address (if applicable).