COVID-19 UPDATE: YES, WE'RE OPEN.

With new Coronavirus (COVID-19) developments happening every day, we’re monitoring the situation and adjusting our plans to ensure we’re doing the most we can to keep you, our staff and the community as healthy as we can. Summit’s committed to supporting you through this, so you have the financial assistance you need.

Please know that wait times may be longer than usual at some locations and our contact center.

We know that these unprecedented times may be causing financial challenges. Please contact us at 800-236-5560 and we'll find ways to work through them together.

You’ve got the most up-to-date info here on this page. You'll also see updates on our Facebook, LinkedIn and Twitter pages.

Summit will never ask you for confidential information through email, website, online chat or an unsolicited phone call. Be aware and know how to protect yourself from current scams.

financial relief to stress less

Worried about your FINANCES?

If you are experiencing financial difficulty at this time and would like to request payment relief on your home equity loan or line of credit, credit card, personal, car, boat, RV, Jet Ski or ATV loan for up to three months, please submit the request form via the link below. If your request is approved, a loan addendum will be sent to you via email (DocuSign) for you to sign and return electronically. Once the signed addendum is received we will adjust the payment due date on your loan.

Here’s what you need to know:

• We will follow up within 3 business days of receiving your request
• There are no fees for the payment extension
• Interest will continue to accrue on your loan during the requested period
• Your loan payments must be current to qualify
• We need to receive the signed addendum at least 3 business days before your next payment in order for your deferment to be in effect for that month

If you are experiencing financial difficulty at this time and would like to request payment relief on your mortgage, please submit the request form via the link below.

Here’s what you need to know:

• You’ll receive information in the mail within 5 business days of receiving your request
• There are no fees for the payment extension
• Interest will continue to accrue on your loan during the requested period
• We need to receive the signed form back at least 3 business days before your next payment date in order for your deferment to be in effect for that month

We know that these unprecedented times may be causing financial challenges. Please contact us and we'll find ways to work through them together:

• Call 800-236-5560 to discuss your current situation and how we can help.
• Schedule an appointment for one-on-one financial coaching.

SELECT branches are still open to serve you

HERE'S WHAT WE'RE DOING TO HELP KEEP EVERYONE HEALTHY AS WE RE-OPEN:

• When you arrive at the branch, please come to the front door. Additional information for your appointment will be posted at the entrance and a Summit employee will greet you for your appointment. It will be a handshake-free zone; however, we’ll still greet you with a warm welcome!
• There will only be one lobby appointment at a time - if possible, please limit the number of people you bring to your appointment. 
• We’ll be wearing masks and will ask you to do the same. We’ll have one for you if you don’t have one of your own.
• We ask that you practice social distancing and have installed plexiglass at teller windows and in offices.
• A protective film that eliminates germs will be on all high-touch surfaces such as door handles, ATMs and desks.
• Hand sanitizer and cleaning products will be available throughout the lobby and we've added extra cleaning protocols throughout the day and after hours.
• Not feeling well on the day of your appointment? We ask that you please reschedule to help keep everyone safe.

Find out where you can get what you need

• TELLER SERVICES: Lobby open for teller transactions without an appointment.
• IN-PERSON APPOINTMENTS: In-person service that can be done by appointment only.
• DRIVE-THRU: Just like always, you can do any of your traditional banking – and then some.
• EXTENDED SERVICE: Typical in-branch service that can be now be done in the drive-thru (loan closing and notary services).
• INSTANT ISSUE: Get a new debit card issued, instantly, at the drive-thru.
• PERSONAL TELLER MACHINES (PTM): Conduct everyday transactions with a video teller - we've extended PTM hours to 7:00 am-7:00 pm Monday through Friday.
• OVER 5,000 ATMs: Find an ATM near you.

financial relief for Your Business

We know that as a business owner, you have to prioritize the safety of your employees and the community as a whole – and we understand that this comes with a financial impact on your organization. We’re here for you.

You have options.

Information updated as of 7/6/2020

The Small Business Administration (SBA) is providing financial relief options for small businesses.

Programs announced by the SBA so far include:

SBA DEBT RELIEF PROGRAM provides a reprieve to small businesses as they overcome the challenges created by this health crisis.

• An existing SBA or future SBA loan, if taken out by September, 27, 2020,  is eligible for this program:
  • The SBA will automatically pay the principal and interest of EXISTING 7(a) loans for a period of six months.
  • The SBA will also automatically pay the principal and interest of NEW 7(a) loans issued prior to September 27, 2020, for a period of six months.
• Please see https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/sba-debt-relief for full loan details.

What do I need to do next?

• The SBA Debt Relief Program is AUTOMATIC, you do not need to apply or send anything else to the SBA – the SBA will make six months of payments on your behalf, retroactive to March 27, 2020.
  • If you have made a payment since March 28, 2020 you will receive a refund of that payment.

ECONOMIC INJURY DISASTER AND LOAN ADVANCE (EIDL), provides relief to help with a temporary loss of revenue.

• If qualified, this loan advance does not have to be repaid.
• This program is administered directly by the SBA.  
• Please see https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/economic-injury-disaster-loan-emergency-advance for full loan details.

What do I need to do next?

• To learn more and apply, visit the SBA website.

On this page, we will continue to provide updates on the Small Business Administration (SBA) relief programs.

For detailed information on SBA programs for the coronavirus, please visit www.sba.gov/coronavirus and for information on all federal programs, visit www.usa.gov/coronavirus or www.gobierno.usa.gov/espanol (en Español).