COVID-19 UPDATE: YES, WE'RE OPEN.
We're in this, together.
ACCESS YOUR MONEY BRANCH FINDER FINANCIAL RELIEF SMALL BUSINESS RELIEF
Your money is safe here and you can count on us to keep it secure. Remember, your deposits are insured by the NCUA up to $250,000.
With new Coronavirus (COVID-19) developments happening every day, we’re monitoring the situation and adjusting our plans to ensure we’re doing the most we can to keep you, our staff and the community as healthy as we can. Summit’s committed to supporting you through this, so you have the financial assistance you need.
Please know that wait times may be longer than usual at some locations and our contact center.
We know that these unprecedented times may be causing financial challenges. Please contact us at 800-236-5560 and we'll find ways to work through them together.
With added safety measures in place to help keep everyone healthy, select branches are now open for in-person appointments. All visitors are required to wear a mask inside our branches.
Find a location.
You’ve got the most up-to-date info here on this page. You'll also see updates on our Facebook, LinkedIn and Twitter pages.
Summit will never ask you for confidential information through email, website, online chat or an unsolicited phone call. Be aware and know how to protect yourself from current scams.
How can we help you?
When will my payment be deposited to my account?
- All stimulus payments received from the IRS have been deposited. If you haven't received your stimulus payment, please visit the IRS website. If you used a tax preparer to file your 2019 taxes and the account listed on the IRS website doesn't match your account, please contact your tax preparer. For additional questions on your payment status, see the IRS FAQs.
Why does my account say "pending"?
- You may see funds from the CARES Act as “pending” underneath a future date. Summit does not have the funds from the Federal Government until that date, so we can’t deposit the funds before then.
Have a question about your account balance?
- If you had a negative balance when your stimulus payment hit and need access to the full amount, we can assist. Please login to online branch and use the "Message" feature to send us a secure message with your name and account number.
Where can I find my account number for direct deposit?
- Log in to online branch and select "Things you can do" from the top menu. From here, select "Continue" from the "See my Account & Routing Number" menu option.
EVERYDAY BANKING
While our drive-thrus are still open, we're excited to welcome you back to select branch lobbies for limited in-person appointments. Find your nearest branch.
You can continue to access the following services:
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SERVICEHOW YOU CAN ACCESS
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Deposits
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Transfers
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Withdrawals
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Apply for a loan
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Make a loan payment
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Access a safe deposit boxCall 800-236-5560
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CoinCall 800-236-5560
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Request a loan deferment
Complete an online request form
Call 800-236-5560 -
Open a new membership
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Open a certificate or other account
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Financial guidance
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Investments and financial planning
financial relief to stress less
Worried about your FINANCES?
If you are experiencing financial difficulty at this time and would like to request payment relief on your home equity loan or line of credit, credit card, personal, car, boat, RV, Jet Ski or ATV loan, please submit the request form via the link below. If your request is approved, a loan addendum will be sent to you via email (DocuSign) for you to sign and return electronically. Once the signed addendum is received we will adjust the payment due date on your loan.
Here’s what you need to know:
- We will follow up within 3 business days of receiving your request
- There are no fees for the payment extension
- Interest will continue to accrue on your loan during the requested period
- Your loan payments must be current to qualify
- We need to receive the signed addendum at least 3 business days before your next payment in order for your deferment to be in effect for that month
Home Equity Loan Request Form Personal, Car, Boat, RV, Jet Ski
or ATV Loan Request Form
Credit Card
Request Form
If you are experiencing financial difficulty at this time and would like to request payment relief on your mortgage, please submit the request form via the link below.
Here’s what you need to know:
- You’ll receive information in the mail within 5 business days of receiving your request
- There are no fees for the payment extension
- Interest will continue to accrue on your loan during the requested period
- We need to receive the signed form back at least 3 business days before your next payment date in order for your deferment to be in effect for that month
We know that these unprecedented times may be causing financial challenges. Please contact us and we'll find ways to work through them together:
- Call 800-236-5560 to discuss your current situation and how we can help.
- Schedule an appointment for one-on-one financial coaching.
SELECT branches are still open to serve you
HERE'S WHAT WE'RE DOING TO HELP KEEP EVERYONE HEALTHY AS WE RE-OPEN:
- When you arrive at the branch, please come to the front door. Additional information for your appointment will be posted at the entrance and a Summit employee will greet you for your appointment. It will be a handshake-free zone; however, we’ll still greet you with a warm welcome!
- There will only be one lobby appointment at a time - if possible, please limit the number of people you bring to your appointment.
- We’ll be wearing masks and will ask you to do the same. We’ll have one for you if you don’t have one of your own. All visitors are required to wear a mask inside our branches.
- We ask that you practice social distancing and have installed plexiglass at teller windows and in offices.
- A protective film that eliminates germs will be on all high-touch surfaces such as door handles, ATMs and desks.
- Hand sanitizer and cleaning products will be available throughout the lobby and we've added extra cleaning protocols throughout the day and after hours.
- Not feeling well on the day of your appointment? We ask that you please reschedule to help keep everyone safe.
Find out where you can get what you need
- IN-PERSON APPOINTMENTS: In-person service that can be done by appointment only.
- DRIVE-THRU (TRADITIONAL): Just like always, you can do any of your traditional banking – and then some.
- DRIVE-THRU (PTM - PERSONAL TELLER MACHINE): Conduct everyday transactions with a video teller - we've extended PTM hours to 7:00 am-7:00 pm Monday through Friday and 8:30 am-1:00 pm on Saturdays.
- DEBIT CARD PICK-UP: Get a new debit card issued, instantly, at the drive-thru.
- OVER 5,000 ATMs: Find an ATM near you.
Branch | STREET ADDRESS | City | Branch Open | Debit Card Pick-up |
American Parkway | 4800 American Parkway | Madison |
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Baraboo | 871 Commerce Ave | Baraboo |
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Beaver Dam | 104 Frances Lane | Beaver Dam |
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Brookfield | 920 S Moorland Rd | Brookfield |
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City Station | 670 W Washington Ave | Madison |
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Cottage Grove Headquarters | 1709 Landmark Dr | Cottage Grove |
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Cottage Grove Road | 6420 Cottage Grove Rd | Madison |
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CUNA Branch | Restricted access | Madison |
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Downtown | 307 E Wilson St | Madison |
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Fitchburg | 2939 S Fish Hatchery Rd | Fitchburg |
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Franklin | 7750 South Lovers Lane Road | Franklin |
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Greenfield Avenue | 10015 W Greenfield Avenue | Milwaukee |
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Janesville | 2330 Kennedy Rd | Janesville |
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Lake Mills | 141 E Tyranena Park Rd | Lake Mills |
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Middleton | 6220 University Ave Suite 100 | Middleton |
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Monona | 5809 Monona Drive | Monona |
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Mount Horeb | 1900 Commerce Dr | Mount Horeb |
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Mount Pleasant | 6035 Durand Ave | Mt. Pleasant |
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Muskego | W156 S6840 Moorland Rd | Muskego |
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New Berlin | 15600 W National Ave, Suite 4 | New Berlin |
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Oconomowoc | 1300 Oconomowoc Pkwy | Oconomowoc |
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Old Sauk | 645 Junction Rd | Madison |
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Pewaukee | 1468 Capitol Drive | Pewaukee |
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Portage | 110 Henry Dr | Portage |
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Post Office Branch | Restricted access | Milwaukee |
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Rimrock | 2424 Rimrock Rd | Madison |
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Shorewood Hills | 3258 University Avenue | Madison |
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State Street | 567 State Street | Madison |
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Stoughton | 2105 McComb Rd | Stoughton |
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Sun Prairie | 1333 W Main St | Sun Prairie |
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Sun Prairie West | 112 S Grand Ave | Sun Prairie |
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Thierer (East) | 1799 Thierer Rd | Madison |
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VA Medical Center Branch | 5000 W National Ave, Room B0431 | Milwaukee |
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Verona Mortgage Loan Office | 202 E. Verona Ave. | Verona |
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Watertown Mortgage Loan Office | 1610 S. Church St. | Watertown |
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Waukesha | 1103 Spring City Lane | Waukesha |
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Waukesha Northeast | 2208 E Moreland Blvd | Waukesha |
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Waunakee | 304 E Main St | Waunakee |
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West Milwaukee, Journal Branch | 2159 Miller Park Way | West Milwaukee |
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Westport | 5419 Blue Bill Park Dr | Madison |
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Yellowstone | 401 S Yellowstone Dr | Madison |
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financial relief for Your Business
We know that as a business owner, you have to prioritize the safety of your employees and the community as a whole – and we understand that this comes with a financial impact on your organization. We’re here for you.
You have options.
Information updated as of 1/22/2021
The Small Business Administration (SBA) is providing financial relief options for small businesses.
Programs announced by the SBA so far include:
SBA PAYCHECK PROTECTION PROGRAM (PPP) Second Draw provides additional relief for businesses who have already received a PPP First Draw.
To qualify for a PPP Second Draw, an eligible borrower must:
- Have received a PPP First Draw loan
- Demonstrate at least a 25% reduction in gross receipts in at least one quarter of 2020, relative to the same quarter in 2019.
- Employ no more than 300 employees
Loan Amount
- Eligible recipients may qualify for a loan up to $2 million or 2.5 times your monthly payroll costs, whichever is less.
- Businesses in the Accommodation & Food Services industries (identified by a NAICS Code 72) can qualify for a loan up to $2 million, or 3.5 times your average monthly payroll costs, whichever is less.
Funds Usage
- Payroll costs, including benefits.
- Covered mortgage interest, rent, utility payments, and operating expenses.
- Uninsured property damage caused by looting or vandalism during 2020.
- Certain supplier costs and expenses for operations.
- Covered worker protection expenses related to COVID-19.
Covered Period
- Borrowers may choose an 8- or 24-week covered period.
Loan Forgiveness
- Second Draw PPP loans made to eligible borrowers may qualify for full loan forgiveness if certain requirements are met during the 8- or 24-week covered period.
Please see https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources for full loan details.
What do I need to do next?
Visit the link below to upload all necessary documentation, and electronically submit your completed PPP application.
SBA PAYCHECK PROTECTION PROGRAM (PPP) First Draw provides relief to help small businesses with job retention and certain other expenses.
To qualify for a PPP First Draw Loan, an eligible borrower must be a qualifying entity affected by COVID-19. Qualifying entities are:
- Sole proprietors, independent contractors, or self-employed persons.
- Any small business that meets SBA’s size standards.
- 501 C(3) and certain 501 (C) 6 organizations.
- Any business with a NAICS code that begins with 72 (Accommodations and Food Services) that has more than one physical location and employs less than 500 per location.
To determine if your business meets the size standards, please see www.sba.gov/size.
Loan Amount
- Eligible recipients may qualify for a loan up to $10 million determined by up to 2.5x monthly payroll costs.
Funds Usage
- Funds can be used to help fund payroll costs, including benefits.
- Covered mortgage interest, rent, utility payments, and operating expenses.
- Uninsured property damage caused by looting or vandalism during 2020.
- Certain supplier costs and expenses for operations.
- Covered worker protection expenses related to COVID-19.
Covered Period
- Borrowers may choose an 8- or 24-week covered period.
Loan Forgiveness
- PPP First Draw loans made to eligible borrowers may qualify for full loan forgiveness if certain requirements are met during the 8- or 24-week covered period.
Please see https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources for full loan details.
What do I need to do next?
Visit the link below to upload all necessary documentation, and electronically submit your completed PPP application.
PPP Application Documentation Needed
In order to prepare for submitting your PPP Application, the following is required by SBA, depending on your business type. If any of the information is not submitted, the application will be sent back and processing delayed. For PPP Loans greater than $150,000, you will be required to submit documentation at time of application to document you experienced a reduction in revenue (tax forms or income statement). For loans $150,000 or less, documentation will be required at time of forgiveness. (for decline in revenue)
Once we submit your application to SBA, they will conduct validations on the provided information and fraud checks on every application.
All applications
- Invoice or bank statement to document applicant was in operation on February 15, 2020
Contractors Independent Contractor
- 2019 or 2020 IRS Form 1040 Schedule C
- 2019 or 2020 corresponding 1099s (match tax filing year of Schedule C)
Schedule C filers with no employees
- 2019 or 2020 IRS Form 1040 Schedule C
Limited Liability Companies (LLC)
- 2019 or 2020 IRS Form 1040 Schedule C, if applicable
- All 4 quarters of either 2019 or 2020 Quarterly 941’s
- All 4 quarters of either 2019 or 2020 state quarterly wage unemployment insurance tax reporting forms OR equivalent payroll processor records
- All 2019 or 2020 invoices showing evidence of retirement and employee group health, life, disability, vision and dental insurance contributions
- All 2019 or 2020 proof of payment for retirement and employee group health, life, disability, vision and dental insurance contributions
Corporations & Non-Profit Organizations
- All 4 quarters of either 2019 or 2020 Quarterly 941s
- All 4 quarters of either 2019 or 2020 state quarterly wage unemployment insurance tax reporting forms OR equivalent payroll processor records
- All 2019 or 2020 invoices showing evidence of retirement and employee group health, life, disability, vision and dental insurance contributions
- All 2019 or 2020 proof of payment for retirement and employee group health, life, disability, vision and dental insurance contributions
Partnerships
- All 4 quarters of either 2019 or 2020 Quarterly 941s
- All 4 quarters of either 2019 or 2020 state quarterly wage unemployment insurance tax reporting forms OR equivalent payroll processor records.
- All 2019 or 2020 invoices showing evidence of retirement and employee group health, life, disability, vision and dental insurance contributions
- All 2019 or 2020 proof of payment for retirement and employee group health, life, disability, vision and dental insurance contributions
- IRS Form 1065 K-1s for each Partner (Partnerships)
If loan is over $150,000.00
- Tax forms of income statement to show a minimum 25% reduction in gross receipts
ECONOMIC INJURY DISASTER AND LOAN ADVANCE (EIDL), provides relief to help with a temporary loss of revenue.
- If qualified, this loan advance does not have to be repaid.
- This program is administered directly by the SBA.
- Please see https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/economic-injury-disaster-loan-emergency-advance for full loan details.
What do I need to do next?
- To learn more and apply, visit the SBA website.
On this page, we will continue to provide updates on the Small Business Administration (SBA) relief programs.
For detailed information on SBA programs for the coronavirus, please visit www.sba.gov/coronavirus and for information on all federal programs, visit www.usa.gov/coronavirus or www.gobierno.usa.gov/espanol (en Español).