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COVID-19 UPDATE: YES, WE'RE OPEN.



We're in this, together.

ACCESS YOUR MONEY BRANCH FINDER FINANCIAL RELIEF SMALL BUSINESS RELIEF

Your money is safe here and you can count on us to keep it secure. Remember, your deposits are insured by the NCUA up to $250,000.

With new Coronavirus (COVID-19) developments happening every day, we’re monitoring the situation and adjusting our plans to ensure we’re doing the most we can to keep you, our staff and the community as healthy as we can. Summit’s committed to supporting you through this, so you have the financial assistance you need.

Please know that wait times may be longer than usual at some locations and our contact center.

We know that these unprecedented times may be causing financial challenges. Please contact us at 800-236-5560 and we'll find ways to work through them together.

With added safety measures in place to help keep everyone healthy, select branches are now open for in-person appointments. Some branches are also open for teller transactions.
Find a location.

You’ve got the most up-to-date info here on this page. You'll also see updates on our Facebook, LinkedIn and Twitter pages.

Summit will never ask you for confidential information through email, website, online chat or an unsolicited phone call. Be aware and know how to protect yourself from current scams.

How can we help you?

EVERYDAY BANKING

While our drive-thrus are still open, we're excited to welcome you back to select branch lobbies for limited in-person appointments. Some branches are also open for teller transactions. Find your nearest branch.

You can continue to access the following services:

CARES ACT STIMULUS CHECKS


Why does my account say "pending"?

  • You may see funds from the CARES Act as “pending” underneath a future date. Summit does not have the funds from the Federal Government until that date, so we can’t deposit the funds before then.

Have a question about your account balance?

  • If you had a negative balance when your stimulus payment hit and need access to the full amount, we can assist. Please login to online branch and use the "Message" feature to send us a secure message with your name and account number.

Where can I find my account number for direct deposit?

  • Log in to online branch and select "Things you can do" from the top menu. From here, select "Continue" from the "See my Account & Routing Number" menu option.

financial relief to stress less

Worried about your FINANCES?

If you are experiencing financial difficulty at this time and would like to request payment relief on your home equity loan or line of credit, credit card, personal, car, boat, RV, Jet Ski or ATV loan for up to three months, please submit the request form via the link below. If your request is approved, a loan addendum will be sent to you via email (DocuSign) for you to sign and return electronically. Once the signed addendum is received we will adjust the payment due date on your loan.

Here’s what you need to know:

  • We will follow up within 3 business days of receiving your request
  • There are no fees for the payment extension
  • Interest will continue to accrue on your loan during the requested period
  • Your loan payments must be current to qualify
  • We need to receive the signed addendum at least 3 business days before your next payment in order for your deferment to be in effect for that month


If you are experiencing financial difficulty at this time and would like to request payment relief on your mortgage, please submit the request form via the link below.

Here’s what you need to know:

  • You’ll receive information in the mail within 5 business days of receiving your request
  • There are no fees for the payment extension
  • Interest will continue to accrue on your loan during the requested period
  • We need to receive the signed form back at least 3 business days before your next payment date in order for your deferment to be in effect for that month


We know that these unprecedented times may be causing financial challenges. Please contact us and we'll find ways to work through them together:

  • Call 800-236-5560 to discuss your current situation and how we can help.
  • Schedule an appointment for one-on-one financial coaching.

SELECT branches are still open to serve you

HERE'S WHAT WE'RE DOING TO HELP KEEP EVERYONE HEALTHY AS WE RE-OPEN:

  • When you arrive at the branch, please come to the front door. Additional information for your appointment will be posted at the entrance and a Summit employee will greet you for your appointment. It will be a handshake-free zone; however, we’ll still greet you with a warm welcome!
  • There will only be one lobby appointment at a time - if possible, please limit the number of people you bring to your appointment. 
  • We’ll be wearing masks and will ask you to do the same. We’ll have one for you if you don’t have one of your own.
  • We ask that you practice social distancing and have installed plexiglass at teller windows and in offices.
  • A protective film that eliminates germs will be on all high-touch surfaces such as door handles, ATMs and desks.
  • Hand sanitizer and cleaning products will be available throughout the lobby and we've added extra cleaning protocols throughout the day and after hours.
  • Not feeling well on the day of your appointment? We ask that you please reschedule to help keep everyone safe.

Find out where you can get what you need

  • TELLER SERVICES: Lobby open for teller transactions without an appointment.
  • IN-PERSON APPOINTMENTS: In-person service that can be done by appointment only.
  • DRIVE-THRU: Just like always, you can do any of your traditional banking – and then some.
  • EXTENDED SERVICE: Typical in-branch service that can be now be done in the drive-thru (loan closing and notary services).
  • INSTANT ISSUE: Get a new debit card issued, instantly, at the drive-thru.
  • PERSONAL TELLER MACHINES (PTM): Conduct everyday transactions with a video teller - we've extended PTM hours to 7:00 am-7:00 pm Monday through Friday.
  • OVER 5,000 ATMs: Find an ATM near you.
Branch STREET ADDRESS City Branch Open Extended Service Instant Issue
American Parkway 4800 American Parkway Madison
  1. Drive-thru
  2. In-person appointments
   
Baraboo 871 Commerce Ave Baraboo
  1. Drive-thru
  2. Teller services
  3. In-person appointments
   
Beaver Dam 104 Frances Lane Beaver Dam
  1. Drive-thru
  2. In-person appointments
   
Brookfield 920 S Moorland Rd Brookfield
  1. Personal Teller Machine
City Station 670 W Washington Ave Madison
  1. Drive-thru
  2. In-person appointments
 
Cottage Grove Headquarters 1709 Landmark Dr Cottage Grove
  1. Personal Teller Machine
  2. In-person appointments
Cottage Grove Road 6420 Cottage Grove Rd Madison
  1. Drive-thru
  2. Teller services
  3. In-person appointments
   
CUNA Branch Restricted access Madison
  1. Personal Teller Machine
Downtown 307 E Wilson St Madison
  1. Temporarily Closed
Fitchburg 2939 S Fish Hatchery Rd Fitchburg
  1. Drive-thru
  2. Teller services
  3. In-person appointments
 
Franklin 7750 South Lovers Lane Road Franklin
  1. Drive-thru
  2. In-person appointments
   
Greenfield Avenue 10015 W Greenfield Avenue Milwaukee
  1. Drive-thru
  2. In-person appointments
Janesville 2330 Kennedy Rd Janesville
  1. Drive-thru
  2. In-person appointments
   
Lake Mills 141 E Tyranena Park Rd Lake Mills
  1. Drive-thru
  2. Teller services
  3. In-person appointments
   
Middleton 6220 University Ave Suite 100 Middleton
  1. Temporarily Closed
Monona 5809 Monona Drive Monona
  1. Personal Teller Machine
  2. In-person appointments
Mount Horeb 1900 Commerce Dr Mount Horeb
  1. Personal Teller Machine
Mount Pleasant 6035 Durand Ave Mt. Pleasant
  1. Personal Teller Machine
Muskego W156 S6840 Moorland Rd Muskego
  1. Drive-thru
  2. In-person appointments
   
New Berlin 15600 W National Ave, Suite 4 New Berlin
  1. Temporarily Closed
Oconomowoc 1300 Oconomowoc Pkwy Oconomowoc
  1. Personal Teller Machine
  2. Drive-thru
Old Sauk 645 Junction Rd Madison
  1. Drive-thru
  2. In-person appointments
 
Portage 110 Henry Dr Portage
  1. Drive-thru
  2. Teller services
  3. In-person appointments
 
Post Office Branch Restricted access Milwaukee
  1. Temporarily Closed
Rimrock 2424 Rimrock Rd Madison
  1. Personal Teller Machine
  2. In-person appointments
Shorewood Hills 3258 University Avenue Madison
  1. Temporarily Closed
State Street 567 State Street Madison
  1. Temporarily Closed
Stoughton 2105 McComb Rd Stoughton
  1. Drive-thru
  2. In-person appointments
   
Sun Prairie 1333 W Main St Sun Prairie
  1. Drive-thru
  2. Teller services
  3. In-person appointments
 
Sun Prairie Home Loans Office 1700 Windsor St Sun Prairie
  1. Temporarily Closed
Thierer (East) 1799 Thierer Rd Madison
  1. Drive-thru
  2. Teller services
  3. In-person appointments
 
VA Medical Center Branch 5000 W National Ave, Room B0431 Milwaukee
  1. Temporarily Closed
Verona Mortgage Loan Office 202 E. Verona Ave. Verona
  1. Temporarily Closed
Watertown Mortgage Loan Office 1610 S. Church St. Watertown
  1. Temporarily Closed
Waukesha 1103 Spring City Lane Waukesha
  1. Temporarily Closed
Waukesha Northeast 2208 E Moreland Blvd Waukesha
  1. Personal Teller Machine
Waunakee 304 E Main St Waunakee
  1. Drive-thru
  2. In-person appointments
   
West Milwaukee, Journal Branch 2159 Miller Park Way West Milwaukee
  1. Drive-thru
  2. Teller services
  3. In-person appointments
 
Westport 5419 Blue Bill Park Dr Madison
  1. Drive-thru
  2. In-person appointments
 
Yellowstone 401 S Yellowstone Dr Madison
  1. Drive-thru
  2. Teller services
  3. In-person appointments
   

 

financial relief for Your Business

We know that as a business owner, you have to prioritize the safety of your employees and the community as a whole – and we understand that this comes with a financial impact on your organization. We’re here for you.

You have options.

Information updated as of 7/6/2020

The Small Business Administration (SBA) is providing financial relief options for small businesses.

Programs announced by the SBA so far include:


SBA DEBT RELIEF PROGRAM provides a reprieve to small businesses as they overcome the challenges created by this health crisis.

  • An existing SBA or future SBA loan, if taken out by September, 27, 2020,  is eligible for this program:
    • The SBA will automatically pay the principal and interest of EXISTING 7(a) loans for a period of six months.
    • The SBA will also automatically pay the principal and interest of NEW 7(a) loans issued prior to September 27, 2020, for a period of six months.
  • Please see https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/sba-debt-relief for full loan details.
What do I need to do next?
  • The SBA Debt Relief Program is AUTOMATIC, you do not need to apply or send anything else to the SBA – the SBA will make six months of payments on your behalf, retroactive to March 27, 2020.
    • If you have made a payment since March 28, 2020 you will receive a refund of that payment.

ECONOMIC INJURY DISASTER AND LOAN ADVANCE (EIDL), provides relief to help with a temporary loss of revenue.

What do I need to do next?

On this page, we will continue to provide updates on the Small Business Administration (SBA) relief programs.

For detailed information on SBA programs for the coronavirus, please visit www.sba.gov/coronavirus and for information on all federal programs, visit www.usa.gov/coronavirus or www.gobierno.usa.gov/espanol (en Español).