As a fellow homeowner, Nataly Cervantes knows firsthand the excitement and urgency of the home purchase process – and the day-to-day realities and unpredictability of home ownership (and life!). Combine that empathy with years of financial service experience, and you’ve got one great mortgage loan officer.

Nataly brings a genuine excitement to every mortgage loan. After all, she’s helping someone achieve one of life’s major milestones – and what could be more rewarding? She appreciates being able to offer members competitive rates and innovative mortgage loan and refinancing solutions. And Nataly loves being part of a diverse, knowledgeable team that’s dedicated to making members’ financial goals happen – whether that goal is a new loan or taking advantage of the equity in your home for a remodel, debt consolidation or a special occasion.

When Nataly isn’t helping members achieve their financial goals, you’ll find her spending time with family and friends, traveling, dancing or tackling a home DIY project.

Looking for a super responsive mortgage loan officer with years of experience and a commitment to make your home ownership dreams happen? Meet Jackie Lange.

Jackie has spent nearly a decade in financial services and has extensive management experience as well. She’s committed to helping members achieve their financial goals and that’s one reason Jackie loves working at Summit: she knows we are too! Jackie believes it’s possible to make a difference for anyone who’s willing to be helped. And thanks to her, members of all ages and backgrounds are now on the path to better financial well-being.

When Jackie isn’t helping members, you’ll probably find her doing something outdoors with her kids and dogs. Whether camping or just being outside, she and her family love enjoying all Wisconsin has to offer.

One of our most experienced mortgage loan officers, Keith Jensen will bring a quarter-century of mortgage experience to your loan, most of it right here at Summit. He’s helped members find just the right mortgage in good economic times – and challenging. And everyone from first-time homebuyers to retirees has ended up with the loan that’s just right for them. In fact, people like working with Keith so much that many come back for another loan when they upsize, downsize or refinance.

Keith attributes his long tenure to a shared vision and mission. He believes every member of the Summit mortgage department is working toward the same goal: Finding members the loan that helps them live their best financial life.

When Keith isn’t hard at work in our mortgage department, you’ll find him rooting for the Wisconsin Badgers (go Bucky!) and spending time with his family.

After nearly three decades in financial services, Steve Hansen still finds that every day delivers a new and interesting challenge. He’s committed to helping every member achieve their best financial future, and the enthusiasm, knowledge and can-do spirit he brings to every loan make it happen! In 2020 alone, Steve helped 576 Summit members achieve their mortgage financing goals.

What Steve likes best about working at Summit is the opportunity to build lasting connections and the chance to help members reach their financial dreams. And he makes those dreams happen with good communication, frequent updates and a focus on creating a stress-free mortgage financing experience.

When Steve’s off the clock, you’ll find him spending time with his family and their dogs. He enjoys outdoor activities of any kind, traveling and attending sporting events.

A little empathy goes a long way.

Take the mortgage loan experience. Like most of the best mortgage loan officers, Nick Rabska remembers exactly how it felt to navigate the uncertainties of getting a first mortgage. And how relieved he and his wife were when their experienced and amazingly helpful Summit mortgage loan officer held their hands every step of the way. Nick is committed to recreating that experience for his own members. Get in touch with him for your mortgage loan, and we have no doubt he will!

Nick started as a universal banker with Summit in 2019 and moved into an assistant branch manager position later that year. In that role, he built his financial services knowledge and gained a reputation for excellent member service. He became a mortgage loan officer in early 2021 and has been helping members find the loans that are right for them ever since.

When Nick isn’t hard at work helping members on their mortgage journey, you’ll find him cooking, traveling and spending time with his family.

With a 30-year history in mortgage lending, Mike Bietz has experienced – and helped homebuyers navigate – every type of mortgage loan market. He’s a knowledgeable, committed partner who will work hard to find the loan that meets your needs. And you can count on Mike to make the process as streamlined and stress-free as possible.

What does Mike love best about working at Summit? Knowing he can rely on a great mortgage lending team for every loan. As Mike likes to say, you’re not just choosing him to get your home loan approved and closed, you’re choosing the resources and commitment of the entire Summit team!

When Mike isn’t making your mortgage loan happen, he’ll be enjoying all the outdoors Wisconsin has to offer, especially swimming, camping and fishing.

It’s impossible to create a thriving community without financially healthy households.

Sadie Baile already knew this the first time she worked at Summit – from 2011 to 2014 when Sadie worked her way from Summit teller to lender to branch manager. But it took seven years outside the financial industry – working in a non-profit, earning a master’s degree and launching a company to assist nonprofits – to fully appreciate the truth of that statement. And that realization is what brought her to Summit for a second time in early 2021 as a mortgage loan officer.

Sadie loves knowing she’s playing a role in empowering members of her community and that Summit’s member-owned business model means profits are reinvested to benefit members.

Choose Sadie to help with your mortgage, and get an approachable, friendly, knowledgeable partner who strives to make you feel informed and comfortable – and who works hard to ensure you’re satisfied with the purchase or refinance experience.

When Sadie’s off the clock, she loves music of all types, singing and dancing (though she claims not to do it well!) and being outside, traveling and enjoying nature. On the flip side, she’s a data geek and loves getting lost researching a new topic.

Buying a house can be a confusing and overwhelming process – whether you’re a first-time homebuyer or have already bought a home or two. Even though Chris Collins has spent more than 25 years as a mortgage loan officer, he still has the uncanny ability to put himself in a borrower’s shoes – including a first-time borrower’s shoes. Chris does an exceptional job explaining mortgages, guidelines and processes. And he works hard to make buyers part of the process.

Chris appreciates Summit’s commitment to help members with a great support staff and flexible schedules, programs and technology to make the mortgage lending process easy and fun (really!).

When he isn’t helping members get the mortgage they need, you’ll likely find Chris spending time with his two dogs, following local sports of all kinds and spending time in the great Wisconsin outdoors – especially his favorite destination, Minocqua.

Looking for a mortgage loan officer you can count on to help you navigate every step of the mortgage process? Meet Tori Wooley.

Tori was hired as a mortgage processor in 2009 for a broker and quickly became fascinated by the powerful impact a mortgage could have on a consumer’s financial well-being. Tori came to Summit in 2013 as an assistant in the mortgage loan department and through hard work and perseverance became a mortgage loan officer just a few short years later.

Since that time, Tori has helped many Summit members find their best-fit mortgage. What does Tori like best about working at Summit? Knowing she’s partnered with an organization that truly cares about and supports its members and employees and goes above and beyond to help them, no matter what stage they’re at in their lives or what challenges they face.

When she’s not hard at work in Summit’s mortgage loan department, you’ll find Tori spending time with family, mastering her vinyl crafting techniques or enjoying a night under the stars during a camping trip.

Ready to make your first or next home happen? Contact Andrea Belanger! From the initial application to final loan approval, you can count on Andrea to ensure you understand the process and have the help you need.

Andrea has spent nearly two decades in financial services, much of that time in branch management. Always passionate about the importance of affordable mortgages, Andrea made the move into mortgage lending in 2017 and has been helping members find their homes ever since.

Andrea finds Summit to be an incredibly rewarding place to work. What does she love most? The culture. She embraces Summit’s “people helping people” commitment to ensure people in all circumstances can achieve financial well-being.

When Andrea isn’t helping members find the best mortgage for their needs, she’ll likely find herself entertaining family and friends – often with something delicious she’s whipped up for the occasion.

If you could create your ideal mortgage loan officer, we’re guessing they might share many of the attributes Bryce Kingsley brings to our team.

Smart and hard working? Check. Committed to keeping the borrower’s best interests top of mind? Check. Dedicated to finding the lending solution that’s right for them? Check and double check!

Bryce went into financial services right after college, working first as a teller and then as a personal banker. He later moved into mortgage processing and then into mortgage lending. That breadth of experience gave Bryce an excellent understanding of financial services and helped him become the exceptional mortgage loan officer he is today.

Although his work in financial services started at another organization, after a co-worker switched to Summit – and raved about the work environment, benefits and chance for advancement – Bryce did the same.

When he’s not helping members find the loan that’s right for them – and keeping them in the loop every step of the way – you’re likely to find Bryce playing volleyball, traveling or spending time with his son.

Looking forward to the instant when you’ll be handed the keys to your new home? So is Bob LeBlanc! Bob understands everything that goes into creating that magic moment, when your loan is in place and the closing on your new home is complete. And he can’t wait to make it happen for you!

Bob has been in the mortgage business for the last 25 years and has spent time in collections, management and loan origination. He’s been a mortgage loan officer with Summit since 2015 and applied after doing plenty of research and hearing great things from people who worked here. Bob says that Summit has lived up to all his expectations!

When he’s not helping members get one step closer to the moment when their new home is all theirs, you’ll often find Bob attending sporting events. He’s a big Brewers and Packers fan and loves to golf. Bob also spends as many weekends as possible at his family’s cottage in northern Wisconsin.

Looking for a mortgage loan officer who will make your new home loan or refinance smooth and hassle-free? Meet Talon Brandsma.

Talon creates an easy and enjoyable mortgage experience by taking the time to completely understand your goals and the impact reaching them will have on your life. He creates a true partnership where you can feel comfortable asking questions, know you’ll get the answers you need and always get a prompt and helpful response. And because Talon takes the time to really get to know you, he’ll be able to deliver the best range of possible mortgage options – and might even come up with choices you never thought of!

Talon loves the support and flexibility he gets from Summit and points out there’s a reason Summit Credit Union is a Top Workplace. He finds it rewarding and inspiring to be part of a team that works together to have a positive impact on members’ financial dreams.

When Talon isn’t helping improve members’ financial well-being, you’ll likely find him playing disc golf, hiking with friends or spending time with his dogs.

Looking for a mortgage loan officer who knows her stuff, is great to work with and has a reputation for matching up members and mortgages? Meet Laura Zweep.

Originally a small business owner, Laura has spent the last two decades in banking, finance and lending. She is passionate about helping members find the best loan possible and brings a wealth of experience to every mortgage. If you need a specialized loan, help finding a down payment assistance program or think you might run into roadblocks during the lending process, rely on Laura. She’ll be at your side no matter what you encounter along your path to buying a home.

Laura has been helping Summit members find their best-fit mortgage for nearly a decade. What does she love about working at our credit union? Our shared goal: To take exceptional care of members.

When she’s not helping members, Laura likes to garden, travel, enjoy art, spend time with her family and hang out with her new puppy.

Sarah Storgaard knows buying a home can be stressful and works hard to make the lending portion of the experience as seamless as possible. Count on her to take the time to understand your financial goals, suggest mortgage loan options to meet them and keep you in the loop every step of the process. Sarah wants her members to feel confident and works hard to make that happen.

Sarah appreciates Summit’s focus on financial education and loves working at a community-first organization whose goals align so closely with hers. If you have a question about any element of your mortgage or are looking for help tackling any of your financial goals, Sarah is here to help.

A Maine native, Sarah reports she’s had a lot of fun getting to know Madison. Sarah loves to cook and explore area restaurants, and spends her time-off traveling, hiking, playing tennis and golf and enjoying time with her friends and her dog.

Whether you’re looking for your first home, or it’s time to upgrade or downsize, count on Lori Burish to make your best mortgage happen.

Lori fell in love with credit unions’ “people helping people” spirit when she worked as a teller during her senior year of high school. She enjoys working at Summit, where she says every employee shares a common goal: Providing excellent service to our members.

Lori has more than 10 years’ experience in lending and works hard to make the home financing process easy and hassle-free. She’s a big believer in the power of financial education and strives to give her members the knowledge and tools they need to get a great mortgage on the home that’s right for them – and to understand exactly what they signed up for.

When Lori isn’t helping members, you’ll probably find her spending time with her own pets or working on her goal of visiting as many US aquariums and zoos as she possibly can (she’s currently at 15 and counting!).

Ready to purchase or refinance a home but not sure where to start? Meet Ed Garcia.

An experienced mortgage lender, Ed loves nothing better than finding ways to make a complex situation easy. As his clients will tell you, he works hard to get to “yes” on a loan, in a way that helps members achieve true financial peace of mind. Ed likes to teach people to manage their finances, so their finances don’t manage them!

Although Ed Garcia started his financial career at a large bank, it didn’t take long before he recognized the value of being part of a credit union. What does he love most about working at Summit Credit Union? The chance to empower people to reach their financial goals.

When Ed isn’t helping members to purchase or refinance their dream home, you’ll likely find him in the kitchen or tending his smoker. Ed’s currently mastering the many ways to prepare beef – learning how to cure, smoke and dry age it – much to the delight of his wife and children.

Looking for not just a mortgage loan officer but a “help-you-every-step-of-the-way” mortgage loan partner? Meet Adam Palm.  

Adam has worked in credit union lending for over a decade and moved to mortgage lending in 2015. He has a reputation for making sure members understand every aspect of the mortgage process and finding the loan that best meets their needs. Adam’s also known for keeping members in the loop throughout the application and approval process.

Why does Adam like working at Summit? Because we share so many of the same priorities: a commitment to member financial well-being, the desire to educate and a belief that community matters.

When Adam isn’t helping members fund the home of their dreams, he’s probably spending time with his wife and two boys, hanging out with family and friends or enjoying sports of all kinds – especially soccer.

A mortgage lender for nearly two decades, Brett describes himself as an honest, knowledgeable and humble person who will look out for your best interests and work with you to achieve your goals. (And based on what we’ve heard from Brett’s buyers, we’d say he delivers as promised). Brett enjoys working with numbers and people and has found the world of mortgage lending to be a perfect fit.

Brett has been a member of the Summit team for the last 10 years and came to Summit after careful research uncovered that Summit had a great environment and would be an amazing place to work.

When he’s not hard at work finding the best mortgages for our members, you’ll likely find Brett coaching youth basketball, spending time with family and friends or looking for the next Amazon to add to his stock portfolio.

Trying to decide which financial institution to choose for your mortgage? Here are three great reasons to go with Summit: 1. We’re the top mortgage lender in Wisconsin;^* 2. We’re committed to the financial well-being of our members and the communities we serve; and 3. We have great mortgage loan officers like Chad Johnson.

Chad has been a mortgage loan officer for almost two decades and has been with Summit for nearly his entire career. He shares our commitment to putting members first and reports he could feel the impact of that mission from the minute he first walked through the door.  

Chad works hard to help members understand their mortgage options and choose the one that best meets their needs. If you love getting to work with someone who will patiently answer all your questions and make sure you get the information you need to make an informed choice, Chad is your man!

When he’s not hunting down the best loan option for your needs, you’ll likely find Chad attending his sons’ sporting events or heading on a road trip to a state or national park.

*The Wisconsin’s #1 Mortgage Lender designation is based on the number of loans originated in 2020, gathered from the Home Mortgage Disclosure Act data compiled annually by the Consumer Financial Protection Bureau. The results of the data were obtained through the Consumer Financial Protection Bureau’s website. LEI: 254900NTAC4H10MGSU23

You’re ready to buy a house and searching for a mortgage. But you’ve got questions – and lots of ‘em. And you need a mortgage loan officer who will take the time to understand you and find the mortgage that fits you best.

Meet Jesus Vivanco-Huerta. More than an order taker, he prides himself on being a problem solver who looks out for members’ best interests and does the hard work to ensure the lending solutions he brings to the table truly meet their needs.    

Jesus embraces credit unions’ “people helping people” spirit and puts it into action each and every day. He’s worked for a credit union since 2016, joined the Summit team in 2018 and made the move into mortgages in early 2020. Jesus especially values Summit’s commitment to promote from within. It was a key reason he joined the Summit team, and his professional growth is proof we keep that promise.

When Jesus isn’t helping members find their best-fit mortgage, he loves spending time with his family – two young daughters keep him very busy! – or playing soccer (when his hectic schedule allows!).

When it comes to mortgages, no two members’ needs are exactly the same – and that variety is one of the things Andy Dennis likes best about being a mortgage loan officer at Summit. He enjoys nothing better than the chance to get to know a member, spend time understanding their needs, find a loan or refinance that’s just right for them and make every step of the process as smooth and easy as possible. Members who have worked with Andy tell him he has done a great job with all of those!

Andy values taking an extremely thorough approach in each step of the application process, starting with the preapproval. That dedication means Andy’s customers can rest easy knowing that when they find the right house, they’ll be able to move quickly from their accepted offer to a closed loan.

Andy has been a financial advocate for nearly two decades and has spent over 15 years at member-owned credit unions. He’s a huge fan of credit unions’ “people helping people” philosophy and loves making good loans happen for the borrowers who trust him with their mortgage needs.

A lifelong Madisonian, Andy bought his first home at 22 and has owned several since. When he’s not helping members with their mortgage needs, Andy enjoys spending time with his family, taking kids to sporting events and attending car shows and events.

When it comes to financing a house, Claudine Carvalho believes knowledge is a powerful tool. That’s why she works so hard to understand members’ financial goals, investigate their lending options and provide the help they need to select the loan that’s best for them. Claudine prides herself on keeping members’ needs front and center – and she has the happy customers to prove it!

Claudine has worked in financial services for more than a decade and has spent the majority of her career at Summit. What does she love most about working at our credit union? Knowing she’s part of a team that gives back to the community, makes helping others a priority and embraces diversity.

When Claudine isn’t discovering the best lending options for her members, you’ll likely find her outdoors, hiking, biking or boating with her family (and two energetic dogs!).

Wil Vale works hard to find the best mortgage or refi option for his customers. But he doesn’t stop there, because Wil knows the true test of a good mortgage loan is the difference it makes for you in the long run. Did you understand your loan before signing the closing statement? Was the monthly payment one that fit comfortably into your budget? Did buying this house help achieve your financial goals?

Count on Wil to make sure you can answer those questions with a “yes,” – and that you’ll walk away from the loan experience thinking, “Hey, that was pretty easy!”

Wil has been in financial services for nearly two decades and brings a wide range of experiences – including being a teller, personal banker, business banker and mortgage loan officer – to every member interaction. Wil prides himself on providing exceptional member service and timely responses. He loves being able to offer members Summit’s innovative programs and tools, competitive rates and low fees. He appreciates being part of a team that puts members first.

When Wil isn’t helping members, you’ll likely find him on the basketball court – either playing or coaching his son’s AAU and school teams.

A home is the biggest purchase most people will make in their life, so it’s no surprise if you have a lot of questions about how it all works. Count on April Hardy to make sure you get the answers you’re looking for.

April takes the time to understand what you need in a loan, to address any concerns you might have and to handle any questions. Plus, you can count on April to be right by your side if you encounter any bumps along the way.

April has been with Summit for nearly a decade, moving from part-time to full-time teller before transitioning to consumer lending and later mortgage lending in 2018. What does she love best about working at Summit? The sense that Summit helps people achieve more than they ever thought possible. A great example of this is April’s own career. Before joining Summit, April had never worked at a financial institution, but Summit recognized April’s potential and she’s quickly moved into a position that’s a great fit for her skills and personality.

When April’s not helping her customers get a great mortgage loan, you can find her boating, reading, attending concerts, traveling or taking care of puppies with her husband.

Need a mortgage loan officer in your corner to help you navigate the process and get to “yes” on a home purchase or refinance? Meet Jesse Hernandez!

After spending his first years at Summit focused on helping members achieve their overall financial goals, Jesse turned his focus to mortgage loans and refinances. He enjoys helping members plan for and achieve their goal of home ownership and believes in the power of teamwork: “Together, we make things happen.”

Jesse also believes in the power of technology and members loved his efforts to turn a face-to-face process into an easy digital one. Jesse has been told, “My experience was the smoothest refi I’ve had. With the help of Jesse, I was able to sign documents electronically and didn’t have to go into a branch.”

Why does Jesse enjoy working at Summit? Our commitment to community, members and employees. Jesse reports loving the family vibe he gets from fellow Summit employees.

When he’s not working on a home loan for a member, you’ll probably find Jesse gardening, hiking, streaming a movie or cooking.

Your mortgage needs are unique. And the loan that’s just the right fit for your neighbor, co-worker or friend, might not be the loan that’s right for you. Bonnie Bergeson knows the difference the right mortgage can make and takes the time to see and understand the person behind the loan.

Bonnie has a long history in mortgages and has worked for mortgage brokers and financial institutions since 1999. She’s experienced strong economies and challenging ones, sellers’ markets and those where buyers called the shots. And Bonnie draws on this wealth of experience every time she helps a Summit member go from application to closing.

What does Bonnie love most about working at Summit? Our commitment to help members achieve all their financial goals and the strong network we’ve created to make it happen.

When she’s not hard at work helping members navigate the world of mortgage loans, you can find Bonnie traveling and spending time with her family.

Kevin brings nearly three decades of residential lending experience to every loan, and has a well-deserved reputation for knowledgeable, thorough, member-first service.

Just as important, he recognizes a great mortgage alone can’t ensure financial health. Kevin loves being able to educate members about Summit’s full array of affordable products and services. Don’t be surprised if he encourages you to check out another Summit resource to help improve your financial well-being and save money.

When he’s not helping members achieve their best financial future, Kevin is likely to be walking his dogs, hitting the golf course, or enjoying a sporting event or a great meal out.

Tim Greene is passionate about making the mortgage loan experience simple and seamless. He knows getting a mortgage can be exciting – and stressful! – and does everything he can to make the process as painless as possible. Choose Tim for your next mortgage and know you’ll have someone who’s got your back and works hard to understand your needs and find the loan that’s right for you.

Tim brings nearly two decades of financial services experience to every loan. He’s been with Summit for much of his career and a mortgage loan officer since 2011. He loves Summit’s approachability and its commitment to educate and empower members on their journey to financial well-being. Work with Tim and you’ll see how much he values member education and empowerment too!

When Tim isn’t working to find a best-fit mortgage option for his members, he enjoys spending time with his family in the Wisconsin outdoors ice fishing, golfing, boating and relaxing.

Mortgage lending is getting more complex every year. Lucky for Summit, we’ve got Brandon Strayer on our team!

Brandon has spent nearly 25 years in financial services – first as a securities insurance advisor, later moving into commercial real estate lending and then business banking. In addition to general mortgage lending, he helped establish a mortgage program specifically for medical personnel.

No matter what kind of mortgage is the right fit for you, Brandon likely has experience with it.

Coming from a military family, he is familiar with VA loans and Brandon is also knowledgeable on a broad range of loan types including FHA loans, options that are popular with first-time buyers and more complex jumbo mortgage choices.

Brandon loves making sure his buyers understand every aspect of their loan. If you’re confused about anything to do with mortgages or the mortgage process, just ask Brandon. He’s known for being able to make even the most complicated mortgage topic simple. We can almost guarantee he’ll get things cleared up in no time!

When he isn’t helping a member find the loan that’s right for them, Brandon loves to get away to the lake or farm for a little R&R with his family.

You could say Adam Pelletter was born to be a Madison Summit Mortgage Loan Officer. After all, he’s a lifelong Madison resident, graduated from the University of Wisconsin-Madison, has 15 years of financial service experience and comes from a family of real estate professionals!

Adam loves to give his members the confidence to succeed in a fast-paced real estate market. How? By making the complicated simple! He’ll take the time to explain every step of the mortgage process in clear, easy-to-understand terms and leverage his extensive financial experience to help members find and get the loan that’s right for them.

Ask Adam why he chooses to work at Summit, and he’ll point to Summit’s investments in the community and our commitment to handle every step of the mortgage process in-house. Adam loves being part of an organization that puts members first and feels like a big family.

When he’s not helping members get into the best loan for their needs, you’ll find Adam enjoying family time – coaching his twin sons in Little League or golfing with his wife are two favorite activities. Not surprisingly, Adam is a lover of all things Badgers!

Ask Leigha Hanrahan why members should consider using her for their mortgage and her answer is unconventional (but oh so true!): Because she’ll make you do a happy dance! Leigha takes the time to listen, learn and give guidance and honest opinions. From the first time you meet her, you’ll know you’re in good hands!

Leigha has been working in financial services since she was 17. Since that time, she’s played a variety of roles in the financial services space. Leigha has loved her many opportunities to train and coach employees, network and run community events. But there’s one thing she’s loved even more: The chance to connect one-on-one with members.

Helping members find the mortgage they need is a huge passion of Leigha’s. And being part of the process that helps make a home happen, is one of her absolute favorite things.

Leigha is extremely experienced in the world of financial services. She describes Summit as “the actual definition of a credit union” and loves working with an organization that prioritizes diversity, offers members a wealth of financial tools and is run by a strong, positive and involved leader.

When Leigha isn’t finding a way to create a “happy dance” mortgage for a member, you’ll find her traveling with her family, checking off her bucket list items or spending time outside hiking, playing water sports and more.