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Summit Credit Union Drive-ups Open; Branch Access Restricted

March 14, 2020 undefined MADISON, Wis.—Summit Credit Union has announced that beginning Wednesday, March 18, Summit Credit Union will be primarily serving members through drive-up access, our Contact Center, website, online and mobile access options. Fifteen (15) locations will have drive-up only access effective Wednesday, March 18. Fourteen (14) additional locations’ lobbies will be open through Saturday, March 21, after which these locations with have drive-up access only as well. Several locations without drive-up facilities will have no public access, effective Wednesday, March 18. A complete list is provided below.At this point it is anticipated that branches will fully re-open on Monday, April 6. However, this will be reviewed as that date approaches. For updates on branch closures and amended hours, visit .While lobby areas will be closed, drive-up tellers, the Contact Center, online and mobile access as well as online loan applications will be unaffected and will be operating during normal business hours. For everyone’s health, Summit encourages all members use the Contact Center, online and mobile access options. Members with scheduled appointments will be contacted by Summit staff via phone. The closures are a precautionary measure to ensure the safety of members and employees as the situation develops and not as a result of any known cases of COVID-19 among staff."Our number one priority is the well-being of our members, employees and communities," said Summit Credit Union President & CEO Kim Sponem. "We will continue to follow the plan we have in place to allow our members to access their finances while ensuring we take every available measure to keep them safe."The following branches will be open as usual through Saturday, March 21:
  • Baraboo, 871 Commerce Ave.
  • Beaver Dam, 104 Frances Lane
  • Cottage Grove, 1705 Landmark Drive
  • Fitchburg , 2939 S. Fish Hatchery Road
  • Janesville, 2330 Kennedy Road
  • Madison, 1799 Thierer Road
  • Madison, 401 S. Yellowstone Drive
  • Milwaukee, 2159 Miller Park Way
  • Muskego, W156 S6840 Moorland Road
  • Oconomowoc, 1300 Oconomowoc Pkwy
  • Portage, 110 Henry Drive
  • Sun Prairie, 1333 W. Main St.
  • Waukesha, 1103 Spring City Lane
  • Waunakee, 304 E. Main St.
The following branches will temporarily have drive-up access only, effective Wednesday, March 18:
  • Brookfield, 920 S. Moorland Road
  • Cottage Grove, 6420 Cottage Grove Road
  • Franklin, 7750 S. Lovers Lane
  • Lake Mills, 141 E. Tyranena Park Road
  • Madison, 4800 American Parkway
  • Madison, 5419 Blue Bill Park Drive
  • Madison, 645 Junction Road
  • Madison, 2424 Rimrock Road
  • Madison, 670 W. Washington Ave.
  • Milwaukee, 10015 W Greenfield Ave.
  • Monona, 5809 Monona Drive
  • Mount Horeb, 1900 Commerce Drive
  • Mount Pleasant, 6035 Durand Ave.
  • Stoughton, 2105 McComb Road
  • Waukesha, 2208 E Moreland Blvd.
he following Summit branches without drive-ups will temporarily have no public access, effective Wednesday, March 18:  
  • Madison, 567 State St.
  • Madison, 3258 University Ave.
  • Madison, 307 E. Wilson St.
  • Middleton, 6220 University Ave.
  • Milwaukee, 5000 W. National Ave. (VA Medical Center)
  • New Berlin, 15600 W. National Ave.
  • Sun Prairie, 1700 Windsor St. (Mortgage Loan Office)
  • Verona, 202 E. Verona Ave. (Mortgage Loan Office)
  • Watertown, 1610 S. Church St. (Mortgage Loan Office)
As part of its response plan, Summit’s contact center will remain open during regular business hours. Members can call Summit at 800-236-5560 as usual. During branch closures, callers may experience an increased wait time due to a higher volume of calls.Members are also encouraged to use Summit’s mobile, online and voice banking services throughout the closures. With the free Summit mobile app and online branch, members are still able to access their accounts, pay bills, make loan payments and transfer money between accounts.We also understand that there may be instances where members may find themselves facing financial challenges during this time. Summit is here to help and we encourage members who may be impacted to reach out to us and discuss how we may be able to help.For updates on branch closures and amended hours, visit . For more information about mobile and online banking with Summit, visit .
About Summit Credit Union:
Established in 1935, Summit Credit Union is a member-owned financial cooperative. Summit is the 2nd largest credit union in Wisconsin and holds $3.8 billion in assets and has more than 198,000 members and 655 employees across 43 locations throughout south-central and southeastern Wisconsin. Kim Sponem has been CEO & President of Summit Credit Union, and its predecessor organization, CUNA Credit Union/Great Wisconsin Credit Union, since 2002. For more information, visit or call 608-243-5000 or 800-236-5560.For additional media information, visit or follow Summit on , and .
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* The Wisconsin's #1 Mortgage Lender designation is based on the number of loans in 2023, gathered from the Home Mortgage Disclosure Act data compiled annually by the Consumer Financial Protection Bureau. The results of the data were obtained through the LEI: 254900NTAC4H10MGSU23 ** SBA Lender of the Year Award for Credit Unions as awarded by the Small Business Administration of Wisconsin in 2024. Copyright 2025 © Summit Credit Union. All rights reserved. If you are using a screen reader and are having problems using this website, please call 608-243-5000 for assistance. Insured by NCUA