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Fraudsters are getting trickier by the day, and it can be tough to tell if that email, text or online ad is fake or legit. Especially when they pose as a trusted business, like your financial institution.
Play it safe by never clicking on suspicious links or attachments in communications asking for your personal info. This is a common strategy used by scammers to get information they can use to log in to your accounts or steal your identity, known as phishing.
What if you did accidentally click?
Here are some steps you can take to protect yourself:
Reach out to your financial institution right away if you’ve given out your digital banking username, password or one-time pass codes, your debit card or credit card number or PIN, or other account info.
If something happens outside of business hours:
If you gave out any debit card information, close your debit card.
Keep an eye on credit card activity and be sure you have set up your card alerts and controls; you can even temporarily turn your card off.
Then, be sure to reach out to your financial institution as soon as they open.
Disconnect from the internet the device you were using when you clicked.
Scan your device using a trusted antivirus or security software. You may be able to run the scan without being connected to the internet.
Change your passwords, especially on your financial accounts and online banking, using a different device than the one you were using when you clicked the suspicious link.
Having this information in your back pocket can help protect you from phishing attempts and identity theft. Share these tips to help your friends and family know what to do if they accidentally click a suspicious link.
If you think you’ve been a victim of a phishing scam, get in touch with your financial institution right away. Summit members, we’re here to help at 800-236-5560.
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The Wisconsin's #1 Mortgage Lender designation is based on the number of loans in 2022, gathered from the Home Mortgage Disclosure Act data compiled annually by the Consumer Financial Protection Bureau. The results of the data were obtained through the