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Asked For Personal Info? Don’t Tell. Protect Yourself From New Scams.

Scammers are always looking for new ways to get to your money. But one thing never changes:Summit Credit Union will NEVER ask for your personal information through an email, online chat, or unsolicited phone call, text or visit. That’s always a red flag, no matter what.What do we mean by personal information? Things like your online banking username or password, one-time passcodes, Social Security number, account number, debit or credit card numbers, CVV, PIN…really anything you’d consider confidential. But those scammers sure can be convincing – even saying they’re from Summit, Microsoft Office, Apple or Amazon and offering very legit-sounding reasons for contacting you. You can stop them by knowing their latest tricks.Heads up on recent Zelle® scamsOne of the latest scams targets you through Zelle, a convenient person-to-person payment feature in your online banking. It’s a great, secure way for you to send money to family and friends, but that certainly doesn’t include fraudsters. Here’s what to watch out for:
  • You receive an unsolicited text about a Zelle payment. It may look like a fraud alert or even show your financial institution’s name. (But you’ll know it’s suspicious if it has links or asks you for personal info – or it’s followed by a call seeking personal details.)
  • If you reply to the text, a scammer calls posing as Summit or other credible organization and asks for your online banking username and password.
  • The caller asks you to read back a passcode to your text or email.
  • The caller uses that passcode to change your online banking password and transfer your money though Zelle.
  • During the call, the scammer may even send a text asking you to authorize a Zelle payment, claiming it will reverse a fraudulent transaction.
You may also be told you need a certain dollar amount in Zelle to send a payment. Not true! Zelle doesn’t have minimum dollar requirements. This is just a scam to get you to send more money via Zelle.What to do (and not do):
  • Don’t reply to unsolicited texts, online chats or emails seeking personal information – and don’t click their links, especially into your online banking.
  • Don’t give out one-time passcodes or your online banking username or password.
  • If an unsolicited caller saying they’re from Summit asks for personal information, hang up. Call us back on our direct line at 800-236-5560 to confirm we’re really trying to reach you.
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Your security is something we take very seriously and we work hard to protect you. If you’re a Summit member and you believe your personal information has been compromised, contact us immediately at 800-236-5560. You might also be interested in Fraudsters are posing as the FBI or major companies to steal money—never send cash or wires to unknown callers... When you get an out-of-the-blue text, phone call or email, do you sometimes wonder if it’s really who it says it is? Hey, it’s smart to be cautious! Fraudsters... It’s that time of year again – tax time. And it’s also scammers’ favorite time to impersonate online tax services, the IRS and yes, even Summit, to try... Hosting dinner parties. Heading to your in-laws’. Hustling to order those perfect gifts. It’s the season for cheer and goodwill, and unfortunately also... Scammers are getting better and better at making fake links look legit. So before you click on that URL (the string of letters that makes up a web address)... Hey there, fellow fraud-fighters! Have five minutes to bust some common myths about scams? Because the more you know, the more you can stop fraudsters... For many, Social Security is a main source of income later in life, and no one wants to lose out on those funds or a perceived opportunity for more benefits... If there’s anything we know for sure about scammers, it’s that they’re going to take advantage of new technology. Artificial Intelligence (AI) is creating... With over 500 million daily active users, Instagram has become a popular app for sharing photos, connecting with friends and even following the lives of...