Make a Payment Rates About Careers Contact Locations

Random Call, Text or Email?

When you get an out-of-the-blue text, phone call or email, do you sometimes wonder if it’s really who it says it is?Hey, it’s smart to be cautious! Fraudsters are good at pretending to be reliable financial institutions and other businesses, and their caller ID, text or email might even say they’re from “Summit Credit Union” or include a Summit logo.

Here are two things you can do when you’re unsure about a contact you get:

  1. Don’t ever share personal information in reply to random calls, texts or emails. While Summit does send out fraud alerts via text and phone, we will NEVER contact you unsolicited and ask for any of the following:
  • Your online or mobile banking username/password – including a one-time password to prove your identity
  • Your PIN (we don’t even have or store this number, so we’ll never ask you to share it as proof of your identity)
  • Your debit card or credit card number, or any other account number
2. If it’s a phone call, hang up and call us directly at 800‑236‑5560. Feel free to go to our website and confirm that number! Don’t use the contact information given to you by the caller. You can always ask for the caller’s name before you hang up, so that you can ask to speak to that person when you call our direct line.And remember not to click on any text or email links asking for personal info!If you think you’ve been a victim of a scam, reach out to us right away at 800-236-5560. And if you’ve experienced a fraud attempt or have heard about a scam you’d like to report, email us at . Please do not email any private or personal information.Please share details with us when you hear of, or experience, a possible scam! This helps us inform and protect our members and community.WANT MORE FRAUD-FIGHTING TIPS?Keep exploring more ways to . You might also be interested in When you get an out-of-the-blue text, phone call or email, do you sometimes wonder if it’s really who it says it is? Hey, it’s smart to be cautious! Fraudsters... It’s that time of year again – tax time. And it’s also scammers’ favorite time to impersonate online tax services, the IRS and yes, even Summit, to try... Hosting dinner parties. Heading to your in-laws’. Hustling to order those perfect gifts. It’s the season for cheer and goodwill, and unfortunately also... Scammers are getting better and better at making fake links look legit. So before you click on that URL (the string of letters that makes up a web address)... Hey there, fellow fraud-fighters! Have five minutes to bust some common myths about scams? Because the more you know, the more you can stop fraudsters... For many, Social Security is a main source of income later in life, and no one wants to lose out on those funds or a perceived opportunity for more benefits... If there’s anything we know for sure about scammers, it’s that they’re going to take advantage of new technology. Artificial Intelligence (AI) is creating... With over 500 million daily active users, Instagram has become a popular app for sharing photos, connecting with friends and even following the lives of... “My daughter was excited to watch her high school team play for the state title. To livestream the game, she clicked what she thought was an official “WIAA”...
Featured Products Certificates Checking Accounts Home Equity Loans Home Loans Business Banking Certificates Checking Accounts Home Equity Loans Home Loans Business Banking Financial Education Upcoming Events Programs Tools & Calculators On-demand Webinars Podcasts Upcoming Events Programs Tools & Calculators On-demand Webinars Podcasts About Equity in Money™ About Summit Careers News Community Giving Equity in Money™ About Summit Careers News Community Giving Help & Support Contact Us Member Support Center Schedule an Appointment Find a Branch Contact Us Member Support Center Schedule an Appointment Find a Branch
Please read the following before proceeding to: The website you are about to visit is solely the responsibility of the merchant or other party providing the site. The content of this third-party site, including materials and information, is solely the responsibility of the provider of the site. The Credit Union is not responsible for any such third-party content. Any transactions that you enter into with a vendor, merchant or other party that you access through this third-party site are solely between you and that vendor, merchant or other party. The Credit Union does not endorse the content contained in this third-party site, nor the organization publishing the site, and hereby disclaims any responsibility for such content. The Credit Union Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of the third-party site.
NCUA Insurance Estimator Privacy, Security & Accessibility Rates Terms and Fees Routing Number
* The Wisconsin's #1 Mortgage Lender designation is based on the number of loans in 2023, gathered from the Home Mortgage Disclosure Act data compiled annually by the Consumer Financial Protection Bureau. The results of the data were obtained through the LEI: 254900NTAC4H10MGSU23 ** SBA Lender of the Year Award for Credit Unions as awarded by the Small Business Administration of Wisconsin in 2024. Copyright 2025 © Summit Credit Union. All rights reserved. If you are using a screen reader and are having problems using this website, please call 608-243-5000 for assistance. Insured by NCUA