Skip to main content

Scammers Posing as Summit are Getting Creative – Be Aware!

Summary Scammers are constantly finding new ways to impersonate trusted organizations. Learn how to recognize spoofing tactics and protect your money, personal information and peace of mind.Key Takeaways
  • Scammers may spoof phone numbers, emails and text messages to appear legitimate.
  • Never share sensitive information through unexpected communications.
  • Verify requests directly through trusted channels.
  • Pause and investigate when something feels suspicious.
You’ve likely heard about spoofing scams by now. Fraudsters are calling, emailing and sending texts while posing as reliable financial institutions (yes, even Summit).For example, they might say they want you to verify a transaction or reactivate a suspended account, but they’re really trying to get personal information to log in to your accounts or steal your identity. We’re here with some quick reminders to help you stay safe from fraud. And spread the word to keep friends and family safe, too! Never give out personal info in reply to an unsolicited call, text or email. Remember, while we do send out fraud alerts via text and phone, you’ll know it’s NOT US (even if your caller ID, text or email says “Summit Credit Union” or displays a Summit logo) if you’re asked for any of the following:
  • Your debit card or credit card number
  • Your PIN
  • Your username/password – even if it’s noted to be a one-time password to prove your identity

The Newest Twist on a Trending Scam

We recently reached out to you about a popular type of scam, starting with a fraudster contacting you and claiming to be from the Federal Bureau of Investigation (FBI) or other trusted company. The caller claims that you or your financial institution is under investigation and members need to wire or withdraw their funds to “keep it safe during a criminal investigation.”Now, fraudsters are even encouraging you to keep quiet, give false information and make withdrawals under $10,000 so as to not “tip off the bank” during the investigation. These are major red flags and indicate a scam! If you receive a communication like this, take the following steps immediately:
  • Hang up on any unsolicited caller asking for personal or account information.
  • Do not click any links in an unsolicited text or email asking for personal or account information.
  • Be sure not to call, text or email any contact information given to you by the caller.
If you think you’ve been a victim of a scam, reach out to us right away at 800-236-5560. And if you’ve experienced a fraud attempt or have heard about a scam you’d like to report, email us at Please do not email any private or personal information.

Want more fraud-fighting tips? Keep exploring more ways to . You might also be interested in Stay alert: Scammers are impersonating Summit with increasingly convincing tactics. Learn the red flags and protect your information... Fraudsters are posing as the FBI or major companies to steal money—never send cash or wires to unknown callers... Summary Unexpected messages can be more than an inconvenience—they can be a scam. Learn how to spot phishing attempts and make confident decisions before... Summary Tax season creates opportunities for scammers looking to steal personal and financial information. Stay alert and protect your identity by recognizing... Hosting dinner parties. Heading to your in-laws’. Hustling to order those perfect gifts. It’s the season for cheer and goodwill, and unfortunately also... Scammers are getting better and better at making fake links look legit. So before you click on that URL (the string of letters that makes up a web address)... Hey there, fellow fraud-fighters! Have five minutes to bust some common myths about scams? Because the more you know, the more you can stop fraudsters... Summary Your Social Security number is one of your most valuable pieces of personal information. Learn how scammers try to access it and what you can... Summary Artificial intelligence is creating new opportunities—and new risks. Learn how scammers are using AI tools and stay ahead. Key Takeaways AI can...